Technology Services and Support

To ensure students are equipped for success at Johnson University Online, here are some hardware and software guidelines.

Minimum System Requirements

Desktop, laptop, tablet* device with:

  • 512 MB of free memory
  • 100 MB of free disk space
  • internet connection (high speed connection strongly recommended)
  • speaker and microphone (USB headsets are recommended for best sound quality)
  • Note: *Adobe Flash is unsupported on iOS devices

PDF Reader (Adobe Reader, Preview, Kindle Cloud Reader, or similar)
Current Antivirus and Malware software recommended
Supported browsers include:

  • Firefox 21+
  • Chrome 25+
  • Internet Explorer 9+
  • Safari 6+

Required plugins include:

  • Java 7 update 25+ (minimum)
  • Flash 11+ (minimum)
  • Silverlight 5 (minimum)

Services & Sites

Sakai (Learning Management System)
Johnson Portal
Microsoft Office 365
Office Professional Plus for Students


Password Reset
24/7 HelpDesk Chat
24/7 HelpDesk Phone – 1-855-821-5921 (toll free)
Knowledge Base and FAQs